At Top Notch Stitching, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase products, request custom services, or communicate with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Order and purchase history
• Information submitted through contact forms or quote requests

Order and Design Information

• Apparel sizes, colors, quantities, and product selections
• Uploaded artwork, logos, images, or designs
• Custom embroidery or printing instructions
• Order notes and special requests
• Communications regarding designs, proofs, and approvals

Payment Information

When you make a purchase, payment information is processed through our payment service providers. We may receive limited transaction details, such as payment status and confirmation, but do not need to store complete payment card numbers to fulfill your order.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Pages visited and interactions with the website
• Referring websites
• Cookies and similar tracking information

2. How We Use Your Information

We use collected information to:

• Process, produce, and fulfill orders.
• Communicate about purchases, custom designs, and order updates.
• Respond to questions and requests for quotes.
• Arrange shipping or local pickup.
• Provide customer support.
• Improve our website, services, and shopping experience.
• Prevent fraud and maintain website security.
• Send promotional communications where permitted by law or with your consent when required.
• Comply with applicable legal and tax obligations.

3. Custom Designs and Uploaded Artwork

Customers may submit logos, artwork, photographs, names, or other designs for embroidery, printing, or promotional products.

We use these materials to review requests, prepare proofs, produce products, and fulfill orders.

We may share submitted materials with production vendors or service providers when necessary to complete your order.

Customers are responsible for ensuring they have permission to use any artwork, trademarks, or copyrighted materials they submit.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Remember shopping cart contents.
• Maintain website functionality.
• Understand website traffic and performance.
• Improve website navigation.
• Support advertising and marketing activities where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide additional choices regarding nonessential cookies or tracking technologies.

5. Sharing Your Information

We may share relevant customer information with trusted third parties when reasonably necessary to operate our business, including:

• Payment processing companies
• Shipping and delivery providers
• Website hosting and technology providers
• Email, messaging, and customer management providers
• Production partners and merchandise suppliers
• Professional advisers or authorities when legally required

These providers receive information relevant to the services they perform.

Some advertising or analytics technologies may involve additional data disclosures. Where applicable law provides a right to opt out of certain disclosures, we will honor qualifying requests.

6. Email and Text Communications

We may send transactional communications relating to orders, payment confirmations, artwork approvals, shipping updates, and customer service.

We may also send promotional emails or text messages when permitted by law and, where required, after obtaining your consent.

You may unsubscribe from marketing emails using the unsubscribe link in those messages. If promotional text messaging is offered, applicable messages will provide opt-out instructions.

Opting out of marketing communications does not prevent necessary communications regarding an existing order.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect customer information against unauthorized access, disclosure, alteration, or misuse.

However, no online system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions and provide customer service.
• Maintain business and accounting records.
• Comply with legal requirements.
• Resolve disputes.
• Protect our legitimate business interests.

When information is no longer reasonably needed, we take appropriate steps to delete or securely dispose of it, subject to applicable requirements.

9. Your Privacy Choices

Depending on your location and applicable laws, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also request changes to your marketing communication preferences.

To submit a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our website is intended for general customers, including individuals purchasing school and youth apparel.

We do not knowingly solicit personal information directly from children under 13 without appropriate parental involvement or consent where legally required.

If you believe a child has provided personal information improperly, please contact us.

11. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or external services.

We are not responsible for the privacy practices of independently operated websites. We encourage customers to review their privacy policies before submitting information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in business practices, technology, or applicable requirements.

Updates will be posted on this page with a revised date.

13. Contact Information

For questions about this Privacy Policy or how your information is handled, contact:

Top Notch Stitching
512 9th St
Sheldon, IA 51201
Phone: (712) 324-5269
Email: sheldontopnotchstitching@gmail.com